FAQs
You asked, we answered
Need assistance? The team at DMCK Creations has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.
Do we process returns or refunds?
Due to every item being personalized per customer, we do not provide refunds. Returns are available only after return processing form has been completed and approved within 24 hours from item arrival to posted address. Item must be returned within 7 days from item date retrieval (per postage service date). Any further questions? Please contact us via chat or email at dmckcreations@gmail.com
What payment methods do you accept?
At this time, we are only accepting cashapp, venmo, zelle, and for local locations cash.
Do you offer same-day delivery?
Due to items processing, we do not provide same-day delivery. Processing from the time the order is placed to being delivered will take up to 2 weeks. If you are needing your items quicker, please contact us to verify what we can do. Contact us via chat or email dmckcreations@gmail.com